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Terms & Conditions
- Permits issuance is limited to Eatmarna and Tawakkalna Apps
- Only authorized vehicles are allowed to enter the central region around Makkah.
- Children, food, and drinks are not allowed into either Holy Mosque or the courtyards around .
- Vaccination against Covid-19 is required for permit issuance. The permits will be granted to those who have received two vaccination jabs, those who have received the first dose, and those who have had the virus and recovered.
- Permits will be activated four hours prior to Umrah. You can cancel your reservation 4 hours before your Umrah timing.
- Transportation can only be booked through Eatmarna and Tawakkalna Apps. You can also book your transportation upon arrival at the Meeting points assigned by the Ministry.
- Booking through Umrahme is only valid with Valid Umrah Permits. Umrahme won't refund any bookings done without a valid permit.
Travel with confidence
Many properties have updated us about their enhanced health and safety measures. So, during your search, you may find details like:
Official health standards
Properties adhering to corporate/organisational sanitisation guidelines.
Contactless check-in & check-out along with social distancing measures.
Hygiene and sanitisation
The use of disinfectant and whether properties enforce a gap period between stays.
Essentials at the property
Free hand sanitiser for guests and individually wrapped food options.